Smart Routing lets you build conditional event flows — when the room votes on a poll or hits a quiz score, the session automatically continues down the matching path. The only engagement platform with visual branching logic.
Every other engagement platform runs a linear playlist — every session sees every activity in the same fixed order. Smart Routing breaks that constraint.
You build a visual flow in the routing editor. Each poll or quiz can have routing rules attached — "if Option A wins the room, continue to Activity X; if Option B wins, continue to Activity Y." When the operator presses Next, the winning result decides the path, invisibly and instantly, for everyone in the room.
Open with a skill-level poll. If beginner wins the room, continue to a foundations quiz; if advanced wins, jump to a scenario-based challenge — one live session, one path, decided by the room's own vote.
Ask the room to vote on which topic matters most right now, then automatically continue to that topic's questions. One agenda, chosen live by the room instead of fixed in advance.
Use a vote to decide the direction of a workshop, then automatically route to the activities for that chosen path. Genuine room-driven agendas without manual intervention.
Build live surveys that show only relevant follow-up questions based on the room's average result — a low overall satisfaction score routes to a detailed feedback form, a high one skips straight to the close.
Self-paced playlists route each participant individually: for async, self-paced playlists (no live operator), Smart Routing sends each participant down their own path based on their individual answer — true "if they answered X, send them to Y" personalisation. Live, operator-led sessions branch the whole room together, as shown above.
After the event, see exactly which paths your sessions took.
See the actual routes your sessions took through the flow — which branches the room chose, how often each one was taken, and how quickly each Next was evaluated.
Each routing rule shows how many times it was triggered. Understand which conditions were most common and refine your flows for future events.
Before going live, the routing editor validates your flow — flagging circular dependencies, unreachable activities and rules that will never trigger.
Smart Routing is a RoomPulse-exclusive feature. No other audience engagement platform gives you the ability to branch the room's journey based on how it responds. If adaptive agendas matter to your events — RoomPulse is the only choice.
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