Unique to RoomPulse

Personalise the experience in real time

Smart Routing lets you build conditional event flows — routing participants to different activities based on how they respond. The only engagement platform with visual branching logic.

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How it works

One event. Multiple personalised journeys.

Every other engagement platform runs a linear playlist — every participant sees every activity in the same order. Smart Routing breaks that constraint.

You build a visual flow in the routing editor. Each poll or activity can have routing rules attached — "if a participant answered Option A, send them to Activity X; if they answered Option B, send them to Activity Y." The branching happens invisibly and instantly.

Route based on specific poll answers
Route based on time elapsed in an activity
Enable or disable rules without deleting them
Validate flows — detect unreachable activities and circular loops
Analytics track the actual path each participant took

Smart Routing editor

📊 Knowledge check poll

Branch on response

Beginner (41%)

Foundations Quiz

Intro resources

✓ Feedback survey

Advanced (59%)

Advanced scenario

✓ Feedback survey

What you can do with Smart Routing

Adaptive training

Open with a skill-level poll. Route beginners to a foundations quiz and advanced participants to a scenario-based challenge — all in the same live session. No pre-grouping required.

Relevant town halls

Ask participants which team they're on, then route each team to a set of questions specific to their work. Everyone stays in the same event — but the experience is personalised.

Decision workshops

Use a vote to decide the direction of a workshop, then automatically route to the activities for that chosen path. Genuine participant-driven agendas without manual intervention.

Branching surveys

Build surveys that show only relevant follow-up questions. If a participant rates satisfaction as low, route them to a detailed feedback form. High ratings skip straight to the close.

Routing analytics

After the event, see exactly which paths your participants took.

Path flow visualisation

See the actual routes participants took through your event — which branches were taken, how many participants went each way, and where people dropped off.

Rule hit counts

Each routing rule shows how many times it was triggered. Understand which conditions were most common and refine your flows for future events.

Flow validation

Before going live, the routing editor validates your flow — flagging circular dependencies, unreachable activities and rules that will never trigger.

No other platform offers this

Slido, Mentimeter and Kahoot all run linear playlists

Smart Routing is a RoomPulse-exclusive feature. No other audience engagement platform gives you the ability to branch participant journeys based on responses. If personalisation at scale matters to your events — RoomPulse is the only choice.

See Smart Routing live